{"id":10950,"date":"2024-08-08T16:46:55","date_gmt":"2024-08-08T14:46:55","guid":{"rendered":"http:\/\/neu.eriks-hotel.de\/storno\/"},"modified":"2024-08-08T16:50:50","modified_gmt":"2024-08-08T14:50:50","slug":"storno","status":"publish","type":"page","link":"https:\/\/www.eriks-hotel.de\/en\/storno\/","title":{"rendered":"STORNO"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lyzlpmqn-92348d7326fc446a894378386d85e2e3\">\n#top .hr.hr-invisible.av-lyzlpmqn-92348d7326fc446a894378386d85e2e3{\nheight:150px;\n}\n<\/style>\n<div  class='hr av-lyzlpmqn-92348d7326fc446a894378386d85e2e3 hr-invisible  avia-builder-el-0  el_before_av_heading  avia-builder-el-first  av-medium-hide av-small-hide av-mini-hide'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cgpee7-2f98d89339d39880caa267fdb865b29b\">\n#top .av-special-heading.av-cgpee7-2f98d89339d39880caa267fdb865b29b{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-cgpee7-2f98d89339d39880caa267fdb865b29b .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-cgpee7-2f98d89339d39880caa267fdb865b29b .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-cgpee7-2f98d89339d39880caa267fdb865b29b av-special-heading-h1 blockquote modern-quote  avia-builder-el-1  el_after_av_hr  el_before_av_textblock '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >STORNO<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<section  class='av_textblock_section av-xgyepb-9473061359b388776d5676287d2d262f '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"font-family: Droid Serif; text-align: left;\"><em>Cancellations will only be accepted in text form.<br \/>\nOnline bookings can be canceled via the link in the confirmation email (provided it is a cancelable rate).   <\/em><\/p>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vrt6vj-c3945cd6600ea0a5bf5e4c4252fd369d\">\n#top .hr.av-vrt6vj-c3945cd6600ea0a5bf5e4c4252fd369d{\nmargin-top:10px;\nmargin-bottom:10px;\n}\n.hr.av-vrt6vj-c3945cd6600ea0a5bf5e4c4252fd369d .hr-inner{\nwidth:100px;\nborder-color:#000000;\n}\n<\/style>\n<div  class='hr av-vrt6vj-c3945cd6600ea0a5bf5e4c4252fd369d hr-custom  avia-builder-el-3  el_after_av_textblock  el_before_av_heading  hr-left hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-au2f0v-65ff0f64695456d85c43c28c7e31b04a\">\n#top .av-special-heading.av-au2f0v-65ff0f64695456d85c43c28c7e31b04a{\npadding-bottom:0;\n}\nbody .av-special-heading.av-au2f0v-65ff0f64695456d85c43c28c7e31b04a .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-au2f0v-65ff0f64695456d85c43c28c7e31b04a .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-au2f0v-65ff0f64695456d85c43c28c7e31b04a av-special-heading-h3 blockquote modern-quote  avia-builder-el-4  el_after_av_hr  el_before_av_hr '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >1. cancellation of bookings of up to 5 rooms or a stay of less than 7 days<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-syzfkv-7e28827197e73dedab3377fdfb77a940\">\n#top .hr.hr-invisible.av-syzfkv-7e28827197e73dedab3377fdfb77a940{\nheight:10px;\n}\n<\/style>\n<div  class='hr av-syzfkv-7e28827197e73dedab3377fdfb77a940 hr-invisible  avia-builder-el-5  el_after_av_heading  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-r97a4v-534d8674cf8e973bea22f739d5ebc73c '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>For bookings of up to 5 rooms and a length of stay of less than 7 days, a cancellation free of charge is possible up to 1 day before arrival until 18:00.<br \/>\nIn the event of a later cancellation, the hotel is entitled to charge the agreed room price (including breakfast) and to make a flat-rate deduction for any expenses saved.<br \/>\nThis also applies in the event of late arrival or early departure.<br \/>\nIn this case, 80% of the total price will be charged.<br \/>\nThe customer has the right to prove that no or only minor damage has been incurred.<\/p>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-98uvi7-366b76270c2aec0b25e8b7e509c400f7\">\n#top .av-special-heading.av-98uvi7-366b76270c2aec0b25e8b7e509c400f7{\npadding-bottom:0;\n}\nbody .av-special-heading.av-98uvi7-366b76270c2aec0b25e8b7e509c400f7 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-98uvi7-366b76270c2aec0b25e8b7e509c400f7 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-98uvi7-366b76270c2aec0b25e8b7e509c400f7 av-special-heading-h3 blockquote modern-quote  avia-builder-el-7  el_after_av_textblock  el_before_av_hr '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >2. cancellation of group bookings or a stay of more than 7 days<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-nl06z3-3a5af7874efb73bb9650c50d2dd1ec55\">\n#top .hr.hr-invisible.av-nl06z3-3a5af7874efb73bb9650c50d2dd1ec55{\nheight:10px;\n}\n<\/style>\n<div  class='hr av-nl06z3-3a5af7874efb73bb9650c50d2dd1ec55 hr-invisible  avia-builder-el-8  el_after_av_heading  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-29tvpr-df68c7ef6f92375d5776c35c05f92fa8 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>In the case of group bookings (5 rooms or more), a cancellation free of charge is possible up to 14 days before arrival.<br \/>\nIn the event of a partial or complete withdrawal outside of the agreed cancellation period, 80% of the agreed room price (incl. breakfast) will be charged per canceled or canceled overnight stay.<br \/>\nPlease note that you, as the person ordering the rooms, are liable for the bookings and that you will be charged for any no-shows or cancelations outside the cancellation period.<\/p>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7pa9wf-d8b745a91fae1d0bdfad2cd56fea6b88\">\n#top .av-special-heading.av-7pa9wf-d8b745a91fae1d0bdfad2cd56fea6b88{\npadding-bottom:0;\n}\nbody .av-special-heading.av-7pa9wf-d8b745a91fae1d0bdfad2cd56fea6b88 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-7pa9wf-d8b745a91fae1d0bdfad2cd56fea6b88 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-7pa9wf-d8b745a91fae1d0bdfad2cd56fea6b88 av-special-heading-h3 blockquote modern-quote  avia-builder-el-10  el_after_av_textblock  el_before_av_hr '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >3. cancellation during trade fairs or the Oktoberfest<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1ysafz-a9db33ac5851779e1abf9840178e4187\">\n#top .hr.hr-invisible.av-1ysafz-a9db33ac5851779e1abf9840178e4187{\nheight:10px;\n}\n<\/style>\n<div  class='hr av-1ysafz-a9db33ac5851779e1abf9840178e4187 hr-invisible  avia-builder-el-11  el_after_av_heading  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-holswv-a26e54e54f54547488d2a003d524cae7 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Bookings made during a trade fair or the Oktoberfest in Munich can be canceled free of charge up to 30 days before arrival.<br \/>\nIn the event of a partial or complete withdrawal outside of the agreed cancellation period, 80% of the agreed room price (incl. breakfast) will be charged per canceled or canceled overnight stay.<br \/>\nThe customer may prove that no or only minor damage has been incurred.<\/p>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6fsjkf-dc11797b2cdefa13852787efc42acc59\">\n#top .av-special-heading.av-6fsjkf-dc11797b2cdefa13852787efc42acc59{\npadding-bottom:0;\n}\nbody .av-special-heading.av-6fsjkf-dc11797b2cdefa13852787efc42acc59 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-6fsjkf-dc11797b2cdefa13852787efc42acc59 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-6fsjkf-dc11797b2cdefa13852787efc42acc59 av-special-heading-h3 blockquote modern-quote  avia-builder-el-13  el_after_av_textblock  el_before_av_hr '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >4 Cancellation of conferences<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-dpq75r-fa479311ce9d692253099883bb4c4606\">\n#top .hr.hr-invisible.av-dpq75r-fa479311ce9d692253099883bb4c4606{\nheight:10px;\n}\n<\/style>\n<div  class='hr av-dpq75r-fa479311ce9d692253099883bb4c4606 hr-invisible  avia-builder-el-14  el_after_av_heading  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-d5bo9b-89341432dd43fd8a0add6f05b537908c '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Cancellations up to 30 days before the start of the event are free of charge.<br \/>\nCancellations from 29 days before arrival will be charged at 100% of the agreed services.<br \/>\nThe customer has the right to prove that no or only minor damage has been incurred.<\/p>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3l39pr-283200ab9470d0c4849412fafb11b4c7\">\n#top .av-special-heading.av-3l39pr-283200ab9470d0c4849412fafb11b4c7{\npadding-bottom:0;\n}\nbody .av-special-heading.av-3l39pr-283200ab9470d0c4849412fafb11b4c7 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-3l39pr-283200ab9470d0c4849412fafb11b4c7 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-3l39pr-283200ab9470d0c4849412fafb11b4c7 av-special-heading-h3 blockquote modern-quote  avia-builder-el-16  el_after_av_textblock  el_before_av_hr '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >5. late arrival<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-8o7k8v-8848f746aad813b2ba8b4199aeff8d75\">\n#top .hr.hr-invisible.av-8o7k8v-8848f746aad813b2ba8b4199aeff8d75{\nheight:10px;\n}\n<\/style>\n<div  class='hr av-8o7k8v-8848f746aad813b2ba8b4199aeff8d75 hr-invisible  avia-builder-el-17  el_after_av_heading  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-q62db-39d53eaa5a38fdf5677effb8ab57ac46 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>If the customer does not appear by 6 p.m. on the agreed day of arrival and no later arrival time has been agreed, the hotel has the right to withdraw from the contract.<br \/>\nHowever, if the customer has paid a deposit or deposited a credit card as a guarantee, the room must be reserved by 12 noon of the following day at the latest.<\/p>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2pr0fj-972b92d1257983796c6777c469f2215f\">\n#top .av-special-heading.av-2pr0fj-972b92d1257983796c6777c469f2215f{\npadding-bottom:0;\n}\nbody .av-special-heading.av-2pr0fj-972b92d1257983796c6777c469f2215f .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2pr0fj-972b92d1257983796c6777c469f2215f .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2pr0fj-972b92d1257983796c6777c469f2215f av-special-heading-h3 blockquote modern-quote  avia-builder-el-19  el_after_av_textblock  el_before_av_hr '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >6. no-shows<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4emsr3-d592acc5e5a2c4ea75bd554bfc4188c6\">\n#top .hr.hr-invisible.av-4emsr3-d592acc5e5a2c4ea75bd554bfc4188c6{\nheight:10px;\n}\n<\/style>\n<div  class='hr av-4emsr3-d592acc5e5a2c4ea75bd554bfc4188c6 hr-invisible  avia-builder-el-20  el_after_av_heading  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-370kz3-7533a44b1580af17dde25101e7abb79c '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>No-shows will be charged at 100% of the total amount.<br \/>\nThe customer may prove that no or only minor damage has been incurred.<\/p>\n<\/div><\/section>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='fk_eh_reviews'  class='avia-section av-jvkwuhtq-af2ef910faffab988403d44cd1fcbbb9 main_color avia-section-default avia-no-border-styling  avia-builder-el-22  el_after_av_textblock  avia-builder-el-last  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-10950'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-jvkx32v1-2edb504d35ed3be9e1796241d157519e sc-av_one_fifth av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jvkx32v1-2edb504d35ed3be9e1796241d157519e\">\n.flex_column.av-jvkx32v1-2edb504d35ed3be9e1796241d157519e{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-jvkx32v1-2edb504d35ed3be9e1796241d157519e av_one_fifth  avia-builder-el-23  el_before_av_three_fifth  avia-builder-el-first  fk_eh_sr1 first flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-25vzov-53d1820767fa7f0bc5e65f8ac003a4e3\">\n.flex_column.av-25vzov-53d1820767fa7f0bc5e65f8ac003a4e3{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-25vzov-53d1820767fa7f0bc5e65f8ac003a4e3 av_three_fifth  avia-builder-el-24  el_after_av_one_fifth  el_before_av_one_fifth  flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><section  class='av_textblock_section av-jvkx97wt-ad809841bbb06adfdce34ba692b8d53a '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock fk_eh_percentage'  itemprop=\"text\" ><p style=\"text-align: center;\"><a href=\"https:\/\/www.google.com\/maps\/place\/Eriks+Hotel\/@48.3313718,11.616647,17z\/data=!3m1!4b1!4m7!3m6!1s0x479e6e7d7c1ea387:0xde8cfef753fe2865!8m2!3d48.3313718!4d11.618841!9m1!1b1\" target=\"_blank\" rel=\"noopener\">&#8216; &#8216; &#8216; <span>To the <\/span>guest reviews &#8216; &#8216; &#8216;<\/a><\/p>\n<\/div><\/section><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" 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